Shipping policy
At Valeressa, we strive to process and ship your order as quickly as possible once your payment is confirmed.
🚚 Delivery Times
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Standard Delivery: Orders to Ireland typically arrive within 5–12 days.
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In rare cases, delivery may take up to 50 business days, depending on product demand and your location.
📦 Shipping FAQ
1. Is Shipping Included in the Prices?
✔️ Yes! We offer free shipping on all orders.
2. How Long is Processing Time?
🕒 Orders are processed and shipped within 24–72 hours, excluding weekends.
3. When Will I Get My Tracking Number?
📧 You’ll receive a tracking number within 1–3 business days after your order is shipped.
4. Where Can I Find My Tracking Info?
📩 Your tracking number will be sent to you by email once your order ships.
Didn’t receive it or having issues? Contact us at infovaleressa@gmail.com.
5. Can I Change My Delivery Address?
✏️ Yes — but please contact us immediately at infovaleressa@gmail.com.
Once your order is shipped, we cannot change the delivery address.
6. Can I Cancel My Order?
❌ If you need to cancel, email us at infovaleressa@gmail.com as soon as possible.
Once the order has shipped, it cannot be canceled.
⚠️ Unexpected Delays
While over 99% of Valeressa orders arrive within the estimated delivery time, external factors like customs, public holidays, or extreme weather may cause delays of up to 75 days in rare international cases.
We will always work to ensure your order is delivered. If you experience a delay, please reach out to our support team for assistance.
📬 Need Help?
For any questions, updates, or concerns, contact our friendly support team at:
📧 infovaleressa@gmail.com